INDIAN RAILWAYS PASSENGER ENQUIRY

INDIAN RAILWAYS PASSENGER ENQUIRY
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International tourist information

Facilities for International Tourist

The International Tourist Bureaus are located at various important cities all over India. In Northern Railway these are at the following locations :

KOLKATA CHENNAI BANGALORE AHMEDABAD SECUNDERABAD JAIPUR JODHPUR VARANASI NEW DELHI AGRA-CANTT. MUMBAI

New Delhi & Varanasi offices are known as International Tourist Bureau. International Tourist Bureau at New Delhi has started functioning round the clock w.e.f. 12-12-2014. These provide assistance to the foreign tourists and NRIs regarding enquiries, booking, reservation and travel planning etc. International Tourist Bureaus issue reserved tickets to the Foreign Tourists and NRIs holding valid passport against payment in US dollars, Pounds, Sterling,Euros and indian Rupees. These Bureaus also sell Indrail passes which are issued to foreign tourists / NRIs on production of valid passport and valid visa.Indrail pass entitles the pass holder to travel as he likes over the entire Indian Railways with out any route restriction within the period of validity of IRP. Indrail pass however, does not guaranty reserved accommodation. The fares of Indrail Passes are in US dollars. The important rules are printed on the Indrail passes. The foreign tourists can also purchase Indrail passes from the General Sales Agents appointed abroad and Rail Travel Agents appointed in India. A separate foreign tourist quota has been provided in all classes and almost all the trains for the facility of the tourists. A tourist can obtain reservations against Indrail passes from any reservation office over Indian Railways. For getting any clarifications regarding use of Indrail passes and facilities to the foreign tourists, the passengers should contact at : International Tourist Bureau, First Floor, Station Building, New Delhi Railway Station, New Delhi- 110055 Phone : 91-11-42625156, Fax: 91-11-23343050

INDRAIL PASS :

To explore the splendor of multi-faceted India, Indrail Passes provide excellent value and enhances the charm of holidays from abroad. Indrail Passes offer visitors on a budget, the facility of travel as they like, over the entire Indian Railways system, without any route restriction within the period of validity of the Indrail Pass. These passes can only be purchased by foreign nationals and NRIs on payment of U.S. Dollars ($), Pound Sterling (£ ) , Euro. The pass holder is not required to pay any reservation fee, super fast charges or surcharge for the journey. The Indrail passes have been made more attractive for transit and short stay visitors. The passes are now also available for half day(12 hrs.), one day (24 hrs.),two days (48 hrs.) and four days for the facility of visitors arriving by international flights and visiting only one or two connecting destinations. Indrail passes are sold through General Sales Agents abroad at Oman, Malaysia, UK, Germany, UAE,Germany,Nepal & Indian Airlines overseas outlets at Kuwait, Bahrain and Columbo. Certain recognized Travel agents are also authorized to sell these passes in Delhi, Mumbai, Calcutta and Chennai.

Period of Validity and Fare Structure (Fares in U.S. dollars) Period of validity AC Class First Class/ AC 2/3 Tier/ AC Chair Car Sleeper Class/ Second Class (Non - AC) Adult Child Adult Child Adult Child ½ day* (12 hrs.) 57 29 26 13 11 6 1 day* (24 hrs.) 95 47 43 22 19 10 2 day* (48 hrs.) 160 80 70 35 30 15 4 day* 220 110 110 55 50 25 7 day 270 135 135 68 80 40 15 day 370 185 185 95 90 45 21 day* 396 198 198 99 100 50 30 day* 495 248 248 126 125 65 60 day* 800 400 400 200 185 95 90 day* 1060 530 530 265 235 120

LIST OF AUTHORIZED GSAS :

S. No. Name Phone/Fax/e-mail 1 M/s National Travel and Tourism, P.O. Box 962, PC 113 Muttrah, Muscat, Sultanate-of-Oman Phone No. 009685666046 Fax No. 00968566125 email nttmbd@gmail.com 2 M/s city East West Travels, 23 Jalan Yapah Shak 50300, Kualalumpur, Malaysia Phone No. 0060326910903 Fax No. 0060326919829 email cewtrvl@hotmail.com 3 M/s S.D. Enterprises Ltd, 103, Wembley Park Drive, Wembley HA 98 HG, Midllx. (England) U.K. Phone No. 001819033411 Fax No. 00442089030392 email info@indianrail.co.uk 4 M/s Asra Orient, Kaisertrasse 50, D-60329, Frankfurt/ AM, Main Germany Phone No. 069253098 Fax No. 004969232045 email asra-orient@t-online.de 5 M/s.Sharjah National Travels & Tourist Agency Pvt. Ltd. P.O. Box. 17 Sharjah U.A.E Phone No. 0097165517468 Fax No. 0097165683535 email andavu@sntta.ae 6 Orient Paradise Tours & Travels Pvt. Ltd. GSA of Indian Railway in Nepal Chalkhal,Dillibazar Kathmandu, Nepal Phone No. 00977-1-4428462 Fax No. 00977-1-4437990 Email: railwaysticket@kldugargroup.com dugarnp@mos.com.np 7 (i) Indian Airlines Ltd. No. 4,Briston Complex, Bton Street, Columbo. Phone No. 00941323136 Fax No. 00941445534 (ii) Indian Airlines Ltd. M/s Dadabhai Travels , P.O Bo.387, Bahrain. Phone No. 00973223181 Fax No. 00973210191 email dadabhai@batelco.com.bh (iii) Indian Airlines. AL. Hilaliah Bldg. Alsoor street . P.O.Box.594. Safat 13006. State of Kuwait. Phone No. 009652456700 Fax No. 009652434700.

IRCTC Tatkal Scheme

Tatkal Scheme
As per announcement made in the Railway Budget 2013-14, It has been decided to revise Tatkal Charges as given below. The Tatkal Charges have been fixed as a percentage of fare at the rate of 10% of basic fare for second class and 30% of basic fare for all other classes subject to minimum and maximum as given in the table below. Class of Travel Minimum Tatkal Charges (in Rs.) Maximum Tatkal Charges (in Rs.) Second (sitting) 10.00 15.00 Sleeper 90.00 175.00 AC Chair Car 100.00 200.00 AC 3 Tier 250.00 350.00 AC 2 Tier 300.00 400.00 Executive 300.00 400.00 The above charges will be levied uniformly both in peak period & non-peak periods. Tatkal tickets will be issued for actual distance of travel, instead of end-to-end, subject to the distance restriction applicable to the train. The same Tatkal berth/seat may be booked in multiple legs till preparation of charts. At the time of preparation of charts, unutilized portion may be released to the General RAC/Waiting list passengers. Tatkal facility is also available in Executive Class of Shatabadi Express trains also, by earmarking 10% of the accommodation available i.e. 5 seats per coach. Tatkal booking opens at 10 AM for AC Classes and 11 AM for NON-AC Classes on One days in advance  actual date of journey excluding date of journey w.e.f. of 15.06.2015(commercial circular no:34 of 2015). e.g. for train leaving on 6th, Tatkal Booking will Commence at 10 AM for AC Classes on 5th and at 11 AM for NON-AC Classes on 5th. No duplicate Tatkal tickets shall be issued. Duplicate Tatkal tickets shall be issued only in exceptional cases on payment of full fare including Tatkal charges. Tatkal tickets shall be issued only on production of one of the ten prescribed proofs of identity shown under (as mentioned in Commercial Circular No.68 of 2012 issued vide letter No.2011/TG-I/20/P/ID dated 01.11.2012) as per procedure explained below:- 1.Voter Photo identity card issued by Election Commision of India. 2.Passport 3.PAN Card issued by Income Tax Department. 4.Driving Licence issued by RTO. 5.Photo identity card having serial number issued by Central/State Government. 6.Student Identity Card with photograph issued by recognized School/College for their students. 7.Nationalized Bank Passbok with photograph. 8.Credit cards issued by banks with laminated photograph. 9.Unique Identification Card "Aadhaar". 10.Photo identity cards having serial number issued by Public Sector Undertaking of State/Central Government, District Administration, Municipal bodies and Penchant Administration. a. For this purpose, a self attested photo copy of the proof of identity of anyone passenger shall be attached to the requisition slip. b. The details of the identity proof shall be captured by the system and indicated on the reserved tickets as well on the reservation chart. c. It will not be mandatory for the passenger(s) to go to the counter to book the Tatkal ticket, however, the proof will have to be sent in the aforementioned manner. d. During the journey, the passenger, whose identity card number has been indicated on the ticket, will have to produce original proof of identity indicated on the ticket, failing which all the passengers booked on the ticket shall be treated as traveling without ticket and charged accordingly. Indication will come on the ticket regarding carrying the same original proof of identity during the journey, as indicated on the ticket. e. If the passenger whose identity card number is indicated on the ticket is not traveling, all other passengers booked on that ticket, if foundtraveling in train, will be treated as traveling without ticket and charged accordingly. Agents / RTSAs/Web service agents/Web agents of IRCTC are restricted from the booking Tatkal tickets between 1000 hours and 1200 hours. This restriction shall be enforced through frequent inspection at the counters. The agents both web service agents and web agents shall also be restricted from booking Tatkal tickets on the internet between 1000 hours and 1200 hours. Even for internet booking for Tatkal tickets, the passenger shall enter the identity proof type and number, which is to be used for travel. These details shall be printed on the ERS/indicated on the VRM/MRM as well as in the reservation chart. It will be possible to book a maximum of only four passengers per PNR forTatkal tickets. The web services agents of IRCTC will be permitted to book only one Tatkal ticket per train per day on the internet. The facility of change of name is not permitted on the bookings made under Tatkal scheme TDRs are not being issued for waiting list tickets. REFUNDS   - No refund will be granted on cancellation of confirmed Tatkal tickets/duplicate tatkal ticket except in case of circumstances mentioned in para 2 of instructions contained in Commercial Circular no. 53 of 2006 issued vide letter no. 2006/TGII/ 20/P/Tatkal, dated 30.06.2006. However, full refund of fare and tatkal charges will be granted on the tickets booked under Tatkal scheme in the following circumstances :- If the train is delayed by more than 3 hours at the journey originating point of the passenger & not the boarding point if the passenger's journey originating point and boarding point are different. If the train is to run on a diverted route and passenger is not willing to travel. If the train is to run on diverted route and boarding station or the destination or both the stations are not on the diverted route. In case of non attachment of coach in which Tatkal accommodation has been earmarked and the passenger has not been provided  accommodation in the same class. If the party has been accommodated in lower class and does not want to travel. In case the party travels in lower class, the passenger will be given refund of difference of fare and also the difference of Tatkal charges, if any.

IRCTC PNR STATUS

IRCTC PNR STATUS

Have you ever thought what does PNR stands for? Most of us dont know what actually PNR means. PNR means Passenger Name Record. PNR is a 10 digit number which is issued by the indian railways when a passenger books a train ticket. You can find this PNR number at the upper-left corner on the train ticket. Using this number, you can check PNR status of your ticket booking.

CHECK PNR STATUS

How to check PNR status of your ticket booking online? With online its become very easy to check your irctc PNR status. Just enter your 10 digit PNR number in the above form and click on the get PNR status button. Once you submitted your PNR number, you will get your PNR status and then check whether your ticket is confirmed or not. See the ticket status codes at the bottom of the page for more details.

RAILWAY PNR STATUS

Apart from online, you can also check PNR status through sms or voice calling. Different ways to check the IRCTC PNR status:

• Dial 139 from your landline or mobile number and follow the instructions.
• An SMS enquiry to fetch the PNR status: "PNR-NUMBER " to 5888 or 57886 or 5676747
• The PNR status can be checked online.

INDIAN RAILWAY PNR STATUS

Once you get PNR status, then you have to know whether the ticket is confirmed or not. If the PNR status code is CNF, then your ticket is confirmed. There are different types of PNR status codes that you will get. The list of PNR status codes are shown below:

• CNF / Confirmed : Confirmed (Coach/Berth number will be available after chart preparation)
• RAC : Reservation Against Cancellation
• WL : Waiting List Number
• GNWL : General Wait List
• RLWL : Remote Location Wait List
• PQWL : Pooled Quota Wait List
• CAN / MOD : Cancelled or Modified Passenger
• REGRET/WL : No More Booking Permitted
• R# #RAC : Coach Number Berth Number
• RELEASEDTicket : Not Cancelled but Alternative Accommodation Provided

What is PNR status and what does it tell me?

What is PNR status and what does it tell me?

pnr status details : the actual pnr status of the ticket

PNR status is the status of your booking. It tells you whether your ticket is confirmed, wait listed, reserved, etc.

When do I need to know my PNR status?

When traveling by train in India, you may find that your train ticket is on a waitlist. This is quite common and to find out whether your ticket is confirmed you need to check your current PNR status . . To see the current status of your train ticket on the IRCTC booking system waitlist, just use the form at the top of this page.

What does “PNR number” mean?

pnr number on Indian Railways ticket

PNR stands for “passenger name record” and it tells you your current status on the WL (waitlist) or RAC (reservation against cancellation queue). If you buy a WL ticket or an RAC ticket, you will be assigned a unique 10-digit PNR number .

3 ways of checking of Indian Railways pnr status

There are three ways to check your PNR status:

1. Online via your PC
2. Via SMS service
3. Via a smartphone app

Online via your PC

The easiest way to check your PNR status is to submit a request on official Indian Railways website.

Via SMS service:

Using SMS service Check your PNR status by sending an SMS in one of the following formats:

• your 10-digit PNR number to 139
• your 10-digit PNR number to 5676747

Note: the correct format of the sms text is ‘9876543210’ (sample number – use your unique PNR number). Note that you just need to type your 10-digit PNR number.

Via a smartphone app

Using smartphone apps to check PNR status Internet-connected smartphones and tablets are commonly used so we have listed the following helpful apps for checking your PNR status:

Android apps:

One of the best is “PNR status app“, which you can download from the Google Play store.

iPhone app

There is no dedicated iPhone app to date (10/2014). We will let you know once one is available!

PNR status and railway reservations explained step by step …

WL and RAC

When all available seats on a train are sold, the railway ( Indian Railway or IRCTC ) releases RACs for railway reservations. Once all of those are sold, WL tickets are released. On almost every train, tickets are canceled for a variety of reasons. These cancellations can get you on the train if you bought an RAC or WL ticket. When the reservation chart of a particular train is ready (usually meaning that the train is due to depart in a few hours) and there are still some available tickets in different quotas, those will be given to RAC/WL ticket holders.

passenger details on Indian Railways ticket

seat class of the Indian Railways ticket

Here is an example of a railway reservation situation. Tickets are sold in the following order:

1. Available 02
2. Available 01
3. RAC 01
4. RAC 02
5. RAC 03
6. RAC 04
7. WL 01
8. WL 02